Digital Transformation

Agile Systems IT Specialists support clients in the digital transformation of their business through agile project management.

Additional Reading

From leading industry thinkers

3 ways for self-service success

"No, I don’t want to call you on the telephone. It’s nothing personal – you’re probably pretty awesome. As a consumer, though, I pretty much avoid doing business with companies where I can’t help myself in some form or fashion. I like to request things and schedule them and get status updates and even seek technical assistance by myself, online, with minimal human interaction. Apparently, I’m not alone. 72% of customers prefer to use self-service support rather than phone or email support, according to Forrester. The catch? We don’t just want self-service, we want good self-service."

Christophe Capel

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